Context

• Sample type: Content design
• Product: Unified enterprise AI/ML platform
• Users: Data scientists, data engineers, and business analysts
• Their need: Connect to a database from various applications on the platform without having to re-enter database credentials every time
• Constraints: A last-minute requirement and no UX designer was available initially

Approach

• From the product manager’s requirements, I created an initial mockup in Word (the tool didn’t matter—we just needed something fast)
• When a UX designer became available, they rendered the design in Figma, with adjustments, and I refined the content
• For inclusion in this portfolio, I critiqued it further

Rationale

• Too often, screen design is “done” before content design begins, and important discoveries happen too late
• We saw an opportunity to lead with content design and show our team the efficiency

Outcome

• Figma designs ready for development
• A user experience that did not need content added to the in-product help
• Time saved on rework due to the content-first approach
• More content improvements I identified in hindsight (small content changes are quick and low-cost to add later, unlike redesigning the whole user flow)

Artifacts (best viewed on a computer)

Initial mockup