Context

• Sample type: Slide decks for writer training sessions
• Product: Unified enterprise AI/ML platform and legacy products
• Audience: Technical writing team new to creating simple, lean, user-centered content
• Constraints: Created quickly—speed of delivery was more important than design polish

Approach

• I developed and facilitated an initial writer training session
• After receiving feedback on it, I saw an opportunity to develop 4 more—a complete series

Rationale

• Most writers on the team were not hired to create industry-standard, modern content
• The team did not yet have a usable, up-to-date style guide and did not use peer critiques
• The beginning of a leadership shift made the time right to make the case for user-centered content and approaches to creating it

Outcome

• 5 PowerPoint presentations I used in informal training sessions—a first step toward a team transformation
• Subsequent steps included implementing new content guidelines, a content scorecard, and an AI writing assistant—all of which I helped develop

Artifacts (best viewed on a computer)

PowerPoint presentations, adapted from the originals

View session 1 (PDF)

View session 2 (PDF)

View session 3 (PDF)